How can we help you?

• Top Frequently Asked Questions

• How do I reset my password?
• Are discounts available for longer stays?
• I lost my belongings while traveling, what should I do?
• How can I make sure a listing supports certain accessibility needs?
• I am receiving the "account already exists" error when creating an account
• What happens if I have forgotten my account email?
• I lost the keys to the listing whilst traveling, what should I do?
• What data does Got2Go store about me?
• In what ways can I find the perfect listing for my trip?
• What payment options are available to book with Got2go?

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