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FAQ
Bookings
- How can I send booking information to my travel companions?
- How can I view, edit or cancel my current bookings?
- What payment options are available to book with Got2go?
- I lost my belongings while traveling, what should I do?
- What can I do if there is an issue with my booking?
- I lost the keys to the listing while traveling, what should I do?
- My Purchase Failed, But I Was Still Charged
Listings
Accounts
- How do I apply a discount code when purchasing tickets?
- How do I reset my password?
- I have received a coupon code to get a discounted membership or travel discount - how do I use it?
- What data does Got2Go store about me?
- I am receiving the "account already exists" error when creating an account
- What happens if I have forgotten my account email?