Skip to content
  • There are no suggestions because the search field is empty.

How to find your order ID

Your Got2Go Booking ID is a unique identifier for your reservation. You may need it when contacting support or managing your booking.

On the App

  1. Open the Got2Go app:
  2. Tap Bookings at the bottom of the screen
    IMG_0897
  3. Select the booking or ticket you need
    IMG_0898
  4. Scroll to Reservation Details
    IMG_0899
  5. Your Got2Go Booking ID will be listed there
    IMG_0900

Tip: you can copy the code quickly by tapping the "Copy" button.

On the Web

  1. Go to Got2Go.com and sign in
  2. Open your account menu and select Tickets I've Purchased or Stays I've Booked
    Screenshot 2026-07-03 at 5.38.53 AM
  3. Select the booking or ticket you need
    Screenshot 2026-07-03 at 5.39.12 AM
  4. Look for the order number in the reservation details pane:Screenshot 2026-07-03 at 5.39.32 AM