--- title: How to Complete Mobile Ticket Transfers description: Below is a step-by-step guide to how mobile ticket transfers usually work — whether you're receiving or sending a ticket. --- [Skip to content](https://help.got2go.com/tickets-how-to-transfer#main-content) English Show submenu for translations [![Logo - Got2Go](https://help.got2go.com/hs-fs/hubfs/Logo%20-%20For%20white%20bg-3.png?width=140&height=41&name=Logo%20-%20For%20white%20bg-3.png)](https://help.got2go.com/?hsLang=en) - [Log-in](https://help.got2go.com/atlas) - [Back to Got2Go](https://got2go.com/) Open main navigation Close main navigation - [Log-in](https://help.got2go.com/atlas) - [Back to Got2Go](https://got2go.com/) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.got2go.com/?hsLang=en) 2. [FAQ](https://help.got2go.com/faq?hsLang=en) 3. [Tickets](https://help.got2go.com/faq?hsLang=en#tickets) # How to Complete Mobile Ticket Transfers ## Below is a step-by-step guide to how mobile ticket transfers usually work — whether you're receiving or sending a ticket. Got2Go is a marketplace that connects buyers and sellers of tickets, many of which are fulfilled through third-party platforms like Ticketmaster, SeatGeek, StubHub, and others. Most tickets sold on Got2Go are **mobile-only digital tickets**. This means your ticket will be transferred to you through a partner platform, and you'll access it via that platform’s mobile app or digital wallet. ### Platform specific instructions: #### **Ticketmaster:** [How do I transfer tickets?](https://help.ticketmaster.com/hc/en-us/articles/9612097694481-How-do-I-transfer-tickets) #### **Seatgeek:** [How do I send tickets?](https://support.seatgeek.com/hc/en-us/articles/360007200234-How-do-I-send-tickets) #### [Where are my tickets / How are tickets delivered?](https://support.seatgeek.com/hc/en-us/articles/360058426253-How-and-when-will-my-tickets-be-delivered) #### **Stubhub:** [Send or retransfer mobile transfer or AXS tickets](https://support.stubhub.com/articles/61000276760-send-mobile-transfer-or-axs-transfer-tickets) #### **Vividseats:** [How do I accept my Mobile Electronic Transfer tickets?](https://support.vividseats.com/support/solutions/articles/11000005315-how-do-i-accept-my-mobile-electronic-transfer-tickets-) [Can I transfer my Electronic Transfer tickets to someone else?](https://support.vividseats.com/support/solutions/articles/11000005324-can-i-transfer-my-electronic-transfer-tickets-to-someone-else-) #### **AXS:** [What is Transfer / Share?](https://support.axs.com/hc/en-us/articles/360031482794-What-is-Transfer-Share) #### **VIAGOGO:** [Accept your mobile transfer tickets](https://support.viagogo.com/ww/articles/61000276384-accept-your-mobile-transfer-tickets) #### **TICKPICK:** [How to send and receive mobile transfer tickets](https://www.tickpick.com/blog/how-to-get-mobile-transfer-tickets-delivery-and-receipt/) ### General instructions: #### If You’re Receiving a Ticket (You Bought a Ticket) **After completing your purchase on Got2Go**, here’s what to expect: 1. **Check your email** You’ll receive a transfer email from the original ticketing platform (e.g., Ticketmaster, SeatGeek, etc.). This email will include a link to accept your ticket. 2. **Click the link to accept your ticket** The link will take you to the platform's site or app to complete the transfer. Here are some examples of what the emails should look like: ![](https://help.got2go.com/hs-fs/hubfs/Screenshot%202025-07-18%20at%205-47-26%E2%80%AFAM-png.png?width=170&height=273&name=Screenshot%202025-07-18%20at%205-47-26%E2%80%AFAM-png.png)![](https://help.got2go.com/hs-fs/hubfs/Screenshot%202025-07-18%20at%205-50-18%E2%80%AFAM-png.png?width=250&height=155&name=Screenshot%202025-07-18%20at%205-50-18%E2%80%AFAM-png.png)![](https://help.got2go.com/hs-fs/hubfs/Screenshot%202025-07-18%20at%205-51-38%E2%80%AFAM-png.png?width=200&height=279&name=Screenshot%202025-07-18%20at%205-51-38%E2%80%AFAM-png.png) 3. **Sign in or create an account on the third party platform** Use the **same email address** that you used when purchasing through Got2Go. Using a different email address may result in delivery failure. 4. **Accept the transfer** Once accepted, the ticket will be added to your account on that platform. 5. **Download the ticket if possible, or the ticketing platform’s mobile app** You’ll use this app to access and scan your ticket at the venue. Most platforms also support Apple Wallet or Google Wallet for added convenience. > 📅 Heads up: Some events delay ticket delivery until a few days before the event. If you don’t see your ticket right away, don’t worry — this is normal. #### If You’re Transferring a Ticket (You Sold or Are Sending a Ticket) **After completing your sale on Got2Go**, here’s what to expect: 1. **Log in to the original ticketing platform** Go to the app or website of the ticketing provider where your ticket is stored. Navigate with the app/platform to view your tickets and find the matching ticket sold. 2. **Select the event and tap “Transfer”** Most platforms have a "Transfer Tickets" option within your ticket or event page. 3. **Enter the recipient’s email address** ✅ Use the email instructed to deliver to from the Got2Go order confirmation. 4. **Send the transfer** The recipient will get an email with instructions to accept and access the ticket. > 🔒 Once you, and the recipient complete the transfer, you’ll no longer have access to the ticket. Be sure the recipient’s email is entered correctly. ### Quick Reminders - **Digital only:** Got2Go supports mobile/digital tickets only — no physical tickets or will-call pickups are supported. - **Transfer timing varies:** Some platforms or events delay ticket availability until shortly before the event. - **We’re here to help:** If something goes wrong, your order is protected by our [Buyer's Guarantee](https://help.got2go.com/guarantee?hsLang=en).   Last updated: July 17, 2025 - [FAQ](https://help.got2go.com/faq?hsLang=en#main-content) - [Bookings](https://help.got2go.com/faq?hsLang=en#bookings) - [Listings](https://help.got2go.com/faq?hsLang=en#listings) - [Accounts](https://help.got2go.com/faq?hsLang=en#accounts) - [Tickets](https://help.got2go.com/faq?hsLang=en#tickets) - [Host Resources](https://help.got2go.com/host-resources?hsLang=en#main-content) - [PMS connection guides](https://help.got2go.com/host-resources?hsLang=en#pms-connection-guides) - [Policies](https://help.got2go.com/policies?hsLang=en#main-content) - [Policies](https://help.got2go.com/policies?hsLang=en#policies) - [Highly Rated Articles](https://help.got2go.com/highly-rated-articles?hsLang=en) - [Still wondering? 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