Open the login prompt at the top right of our website. If on mobile, this is located at the bottom right of the screen under the profile button.
![Screenshot 2023-04-13 at 12.38.24 pm](https://help.got2go.com/hs-fs/hubfs/Screenshot%202023-04-13%20at%2012.38.24%20pm.png?width=688&height=458&name=Screenshot%202023-04-13%20at%2012.38.24%20pm.png)
![Screenshot 2023-04-13 at 12.42.37 pm](https://help.got2go.com/hs-fs/hubfs/Screenshot%202023-04-13%20at%2012.42.37%20pm.png?width=396&height=628&name=Screenshot%202023-04-13%20at%2012.42.37%20pm.png)
Click the "Forgot your password?" link and enter your email address then select continue.
![](https://help.got2go.com/hubfs/Knowledge%20Base%20Import/d33v4339jhl8k0.cloudfront.netdocsassets61139f0bd0489d590074a6f8images61152dea64a230081ba1e9e6file-fSEPxn98ap.png)
Then check your email account for a link to reset your password and follow the prompts.
Still wondering? Contact us